BluePeak Private Capital (“BluePeak”) has implemented a Grievance Mechanism which allows any stakeholder to file a complaint concerning projects financed by BluePeak.
The Grievance Mechanism is part of the wider dialogue with communities and stakeholders and is effectively implemented and maintained as part of BluePeak’s corporate social responsibility.
BluePeak Grievance Mechanism acknowledges all complaints received and keeps the complainants informed all along with the procedure. BluePeak Grievance Mechanism also guarantees strict confidentiality of information concerning the complainants’ identity that can be submitted anonymously
Complaints are received when they fall in either of these two main categories
Environmental & Social:Material adverse effects with respect to environmental and social matters: labor and working conditions, resource efficiency, pollution, etc.
Governance & Business Integrity:Non-compliance with legal provisions and deviations from good practices with respect to money laundering, fraud, corruption, bribery, etc.
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